Privacy Policy for IberLingo Grove
At IberLingo Grove, we are committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and share information when you visit our site or use our services related to language education and tutoring.
IberLingo Grove is located at 2847 Calle del Prado, Floor 3, 28014 Madrid, Community of Madrid, Spain.
Information We Collect
We collect various types of information in connection with the services we provide, which include personalized language tutoring, group conversational classes, exam preparation (DELE, SIELE), corporate language training, and cultural immersion workshops, primarily focused on Spanish.
- Information You Provide Directly: This includes personal data such as your name, email address, phone number, physical address, and payment information when you register for an account, enroll in a course, request information, or contact us. We may also collect details about your language learning goals and proficiency levels to tailor our services effectively.
- Information Collected Automatically: When you access our online platform, we may automatically collect certain information about your device and usage, such as your IP address, browser type, operating system, referring URLs, and pages viewed. This helps us understand how our site is used and improve its functionality.
- Information from Cookies and Similar Technologies: Our site uses cookies and similar tracking technologies to enhance your experience, analyze site usage, and support our marketing efforts. You can control cookie preferences through your browser settings.
How We Use Your Information
We use the collected information for various purposes associated with providing and improving our Spanish language education and tutoring services:
- To provide and manage our services, including scheduling and conducting personalized language tutoring and group classes.
- To process transactions and send you related information, including purchase confirmations and invoices.
- To communicate with you about our services, offers, and promotions that may be of interest to you.
- To personalize your experience on our site and tailor our educational content to your specific needs.
- To improve our site, services, and operations.
- For security purposes, to detect and prevent fraudulent or unauthorized activity.
- To comply with legal obligations, such as accounting and tax requirements, and to respond to lawful requests by public authorities.
Sharing Your Information
We do not sell your personal data. We may share your information with third parties only in the following circumstances:
- Service Providers: We may share information with third-party vendors and service providers who perform services on our behalf, such as payment processing, website hosting, analytics, and marketing assistance. These service providers are authorized to use your personal information only as necessary to provide these services to us.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
- With Your Consent: We may share information with third parties when we have your explicit consent to do so.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymize it.
Your Data Protection Rights (GDPR)
As a data subject under the General Data Protection Regulation (GDPR), you have certain rights concerning your personal data:
- Right of Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the physical address provided below.
Security of Your Information
We implement appropriate technical and organizational measures to protect the security of your personal information, both online and offline. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Address: IberLingo Grove, 2847 Calle del Prado, Floor 3, 28014 Madrid, Community of Madrid, Spain